Frequently Asked Questions

Pricing, timelines, renewal, contracts and after-sales support.

How do I get a quote?

Submit an enquiry via the online form, or call +86 156-1872-9107. A consultant will contact you within one business day to discuss context, goals and budget, then send a proposal.

What is a typical project duration?

Depending on complexity, projects run 1 – 6 months. MLPS 2.0 Level-3 typically takes 3 – 6 months; one-off compliance remediation usually 2 – 4 months.

How does subscription renewal work?

After signing an annual master agreement, you pay monthly. Each month-end we issue a service report, and both sides can adjust the scope for the next term.

What materials are needed before signing?

Typically a business licence and legal representative details. Data-security projects also require signing an NDA. All materials are used only for contract execution and project filing.

What after-sales support is included?

Project engagements include a 3 – 12 month warranty covering policy roll-back and troubleshooting. Subscription is itself continuous after-sales, with unlimited remote support and major-incident response.

Do you cover the whole country?

Yes. We have delivery teams in Beijing, Shanghai, Guangzhou, Shenzhen and Chengdu; remote services cover the whole country. Overseas projects — please contact us separately.

Can you run a security assessment first?

Yes. We offer a lightweight security posture assessment (1 – 2 weeks); afterwards you may decide whether to proceed with a project or subscription.